Privacy Policy

🔒 Privacy Updates

Latest Policy Changes & Tips

Stay informed about how we protect your data and updates to our privacy practices.

Policy Update

May 2026: Enhanced Data Protection Measures

We've strengthened our encryption protocols and updated our data retention policies to provide even better protection for your personal information. Learn what's new.

May 22, 2026 • 3 min read

User Guide

How to Manage Your Cookie Preferences

Take control of your browsing experience. This step-by-step guide shows you how to customize cookie settings on our website and what each option means for your privacy.

May 15, 2026 • 4 min read

Your Rights

Understanding Your Data Rights Under GDPR & CCPA

You have rights over your personal information. Learn how to access, correct, delete, or port your data, and how to exercise these rights with Shannon Breeze Band.

May 8, 2026 • 5 min read

Security

How We Keep Your Ticket Purchases Secure

From encrypted payments to fraud monitoring, discover the multi-layered security measures we use to protect your financial information when buying tickets.

May 1, 2026 • 3 min read

Email Privacy

Your Email Privacy: What We Do (and Don't Do) With Your Address

When you subscribe to our newsletter, your email is protected. Learn about our no-sell policy, unsubscribe options, and how we use email data responsibly.

Apr 24, 2026 • 2 min read

🛡️ Our Commitment

Privacy by Design

These numbers reflect our ongoing dedication to protecting your data and maintaining transparent practices.

% Data Encryption

Data Sold to Third Parties

Hour Response to Privacy Requests

Annual Policy Reviews

📋 Policy Overview

Shannon Breeze Band Privacy Policy

Last Updated: May 22, 2026

1. Introduction

Shannon Breeze Band ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shannonbreeze.com, attend our live performances, subscribe to our newsletter, or otherwise interact with us. Please read this policy carefully. If you do not agree with the terms, please discontinue use of our services immediately.

Note: We may update this policy periodically. Continued use of our services after changes constitutes acceptance of the revised terms.

2. Information We Collect

We collect information that you provide directly to us and information automatically collected when you use our services:

Personal Information: Name, email address, phone number, mailing address when you contact us, purchase tickets, or subscribe to our newsletter.
Payment Information: Encrypted payment details processed securely through third-party payment processors (we do not store full credit card numbers).
Usage Data: IP address, browser type, pages visited, time spent on site, and referral sources via cookies and analytics tools.
Event Data: Ticket purchase history, venue preferences, and attendance records for event management purposes.
Communications: Records of your interactions with us via email, social media, or contact forms.

3. How We Use Your Information

We use the information we collect to:

Process ticket purchases, bookings, and other transactions
Send event updates, tour announcements, and newsletter content (with your consent)
Improve our website, services, and user experience
Respond to your inquiries and provide customer support
Protect against fraud and ensure the security of our services
Comply with legal obligations and enforce our terms of service

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

Service Providers: Trusted vendors who assist with payment processing, email delivery, analytics, and website hosting (all bound by confidentiality agreements).
Legal Requirements: When required by law, subpoena, or to protect our rights, property, or safety, or that of others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, where user information may be transferred as a business asset (with notice provided).
With Your Consent: When you explicitly authorize us to share information for a specific purpose.

🔐 Our Promise: Your personal information is never sold to advertisers, data brokers, or marketing companies. We believe trust is earned through transparency and respect.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings or our cookie consent banner. Disabling cookies may limit some website functionality. For detailed information, please review our separate Cookie Policy.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption for data transmission, secure server infrastructure, regular security assessments, and staff training on data protection practices. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, including:

Accessing, correcting, or deleting your personal data
Opting out of marketing communications (via unsubscribe links or account settings)
Requesting data portability in a structured, machine-readable format
Withdrawing consent for data processing (where processing is consent-based)
Lodging a complaint with a data protection authority

To exercise these rights, contact us at [email protected]. We will respond within 30 days and may verify your identity before fulfilling requests.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 16, please contact us immediately at [email protected], and we will take steps to delete such information promptly.

9. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The "Last Updated" date at the top of this page indicates when changes were last made. We encourage you to review this policy periodically. Material changes will be communicated via email (for subscribers) or prominent notice on our website prior to the effective date.

Privacy Quick Facts

🔒 All data transmitted via SSL encryption

🚫 We never sell your personal information

📧 Marketing emails: opt-in only, easy unsubscribe

🌍 Compliant with GDPR, CCPA, and global standards

Privacy Questions?

Privacy Contact Information

Have questions about this policy or your data?

Privacy Officer

[email protected]

Data Requests

[email protected]

For access/deletion requests

Mailing Address

Shannon Breeze Band
Privacy Department
Nashville, TN, USA

Response Time

Within 30 days

For all privacy inquiries

💬 Trust & Transparency

What People Say About Our Privacy Practices

Hear from fans, partners, and privacy advocates about their experience with our data practices.

As someone who works in data privacy, I appreciate how transparent Shannon Breeze Band is about their practices. Their policy is clear, concise, and actually readable — not buried in legalese. When I requested my data, they responded promptly and thoroughly. That's rare.

Elena Petrova

Privacy Consultant, Seattle

I was hesitant to sign up for their newsletter because of spam concerns. But their clear opt-in process and easy unsubscribe option gave me confidence. I've been a subscriber for two years and have never received unwanted emails. They respect boundaries.

Marcus Thompson

Fan, Austin TX

When organizing our corporate event, data security was a top priority. Shannon Breeze Band's team provided detailed documentation about their data handling practices and signed our vendor security agreement without hesitation. Professional and trustworthy.

Sarah Reynolds

Corporate Events Manager

I exercised my right to delete my account and all associated data. The process was straightforward, and they confirmed completion within the promised timeframe. No pushback, no hidden steps. That's how privacy rights should work.

Jamie Kim

Privacy Advocate, Portland

Common Questions

Privacy Policy FAQs

Quick answers to common questions about your data and our privacy practices.

No. Shannon Breeze Band does not sell, trade, or rent your personal information to third parties for marketing or advertising purposes. We only share data with trusted service providers who help us operate our business (like payment processors and email services), and they are contractually prohibited from using your data for their own purposes.

Every marketing email we send includes a clear "Unsubscribe" link at the bottom. Clicking this link will immediately remove you from our marketing list. You can also manage your email preferences by contacting [email protected]. Note: Transactional emails (like ticket confirmations) are not affected by unsubscribe requests.

To exercise your data rights, email [email protected] with your request and the email address associated with your account. We may ask for verification to protect your privacy. We will respond within 30 days and provide your data in a portable format or confirm deletion, as applicable. No fees apply for reasonable requests.

We use essential cookies for site functionality, analytics cookies to improve user experience, and optional marketing cookies for personalized content. When you first visit, our cookie banner lets you choose which categories to accept. You can also manage cookies through your browser settings. Disabling non-essential cookies may limit some personalized features but won't affect core functionality.

Yes. All payment transactions are processed through PCI-DSS compliant third-party payment processors (like Stripe or PayPal). We never store your full credit card number, CVV, or banking details on our servers. Data is encrypted in transit using SSL/TLS and at rest using industry-standard encryption.

No. Our services are not directed to children under 16, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a child under 16, please contact [email protected] immediately, and we will take prompt steps to delete the information.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. For example: ticket purchase records are kept for 7 years for accounting purposes; newsletter subscriptions are retained until you unsubscribe; and analytics data is anonymized after 26 months. You can request deletion at any time.